VitalGo Privacy Policy

We collect account details such as your name, email address, phone number, role, and profile information.

When you use VitalGo with connected devices or care workflows, we may also process health-related readings, appointment data, care team interactions, and platform activity logs.

We use your information to provide the VitalGo platform, support account access, connect patients and clinicians, deliver alerts and reminders, and improve reliability and security.

We do not use health-related information for unrelated marketing communications.

VitalGo uses access controls, encryption, audit logging, and operational safeguards designed to protect sensitive information in transit and at rest.

Access is limited to authorized users and personnel with a legitimate operational or care-related need.

We share information only as needed to operate the platform, support care delivery, comply with law, or work with service providers operating under appropriate confidentiality and security obligations.

You can review and update certain account details inside the platform. You may also manage notification preferences, including SMS preferences, from your account settings where available.

If you have privacy questions, contact us at support@vital-go.org.